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Privacy Policy

Effective Date: January 1, 2026

Silverman Coach (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services24.

1. Information We Collect

We may collect personal information in the following ways:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Any information submitted through forms, scheduling tools, or direct communication

Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data through cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • Respond to inquiries and provide coaching services

  • Schedule and manage appointments

  • Send appointment confirmations and reminders

  • Communicate regarding your coaching sessions

  • Improve our website and service experience

We do not sell, rent, or trade your personal information.

3. SMS Communication & Opt-In Policy

Silverman Coach may send SMS messages related to inquiries, consultation scheduling, appointment reminders, service-related follow-up, and, for users who separately opt in, marketing or promotional messages such as special offers, updates, or announcements. Consent for service-related texts and marketing texts is collected through separate optional checkboxes on our forms. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.

These communications may include:

  • Appointment confirmations

  • Appointment reminders

  • Service-related follow-ups 

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

4. No Sharing of Mobile Information (Critical Compliance Section)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

 

5. Information Sharing and Disclosure

We do not sell or share your personal information for marketing purposes.

We may share limited information only with trusted service providers strictly for operational purposes, such as:

  • CRM systems

  • Scheduling platforms

  • Communication providers (e.g., SMS delivery platforms)

These providers are only permitted to use your information to support our services.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

While no method of transmission or storage is completely secure, we take appropriate measures to protect your data.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve website functionality

You may choose to disable cookies through your browser settings.

8. Your Rights and Choices

You have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data

Depending on your location, you may have additional rights under applicable privacy laws, including the right to request information about how your data is collected, used, or shared.

To make a request, please contact us using the information below.

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

 

10. Third-Party Services

We may use third-party tools and platforms to operate our business. These providers are bound by their own privacy policies and are used solely to support service delivery.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

Silverman Coach
Website: https://www.silvermancoach.com
Email: loren@silvermancoach.com
Phone: +1 480-420-4542

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